Cookie Policy

Learn how Cartexel.AI uses cookies and similar technologies and how you can manage your preferences.

Last Updated: 20th January 2026

This Cookie Policy explains how Cartexel.AI Pty Ltd (“Company”, “we”, “us”, “our”) uses cookies and similar technologies when you visit or use Cartexel.AI (the “Services”).

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. Cookies help websites function properly, improve performance, and provide insights into how users interact with the site.

Cookies may be:

  • Session cookies (deleted when you close your browser), or
  • Persistent cookies (remain until deleted or expired)

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Services and cannot be disabled.

They enable:

  • User authentication and login
  • Security and fraud prevention
  • Session management
  • Load balancing and platform stability

Legal basis: Legitimate interest / necessary for service delivery

2.2 Performance & Analytics Cookies

These cookies help us understand how users interact with the Services by collecting aggregated and anonymised information.

They allow us to:

  • Measure site performance
  • Improve functionality and usability
  • Monitor errors and system health

Examples may include analytics tools (e.g. Google Analytics or equivalent).

Legal basis: Consent (where required)

2.3 Functional Cookies

These cookies remember your preferences and settings, such as:

  • Language preferences
  • Theme (light/dark mode)
  • Region or localisation settings

Legal basis: Consent (where required)

2.4 Third-Party Cookies

Some cookies may be set by third-party service providers that support our Services, such as:

  • Analytics providers
  • Payment processors
  • Security and fraud-prevention services

These third parties may collect information in accordance with their own privacy policies.

3. Similar Technologies

We may also use similar technologies such as:

  • Web beacons
  • Pixels
  • Local storage

These technologies serve similar purposes to cookies, such as analytics, security, and service functionality.

4. Managing Cookies

Where required by law (including GDPR and UK GDPR), we will:

  • Request your consent before placing non-essential cookies
  • Allow you to manage your cookie preferences

4.2 Browser Controls

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the Services.

Instructions are available for most browsers, including Chrome, Safari, Firefox, and Edge.

5. International Users

For users in the EU, UK, and other jurisdictions, cookies are used in accordance with applicable data protection and privacy laws, including GDPR, UK GDPR, and the ePrivacy Directive.

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised “Last Updated” date.

7. Contact

If you have questions about this Cookie Policy or our use of cookies, please contact:

privacy@cartexel.ai